How can we help?

Contact our support team or browse common questions below.

Submit a Complaint

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You must be logged in to submit a formal support ticket so we can track your account.

Or contact us via WhatsApp above.

Want to talk to other agents? expand_more

Chef Zipny: Chat

Marvy: Chat

When are withdrawals processed? expand_more

Withdrawals are processed every weekend (Saturday & Sunday). Requests made during the week are queued.

Why was my withdrawal rejected? expand_more

Common reasons include incorrect bank details or detecting multiple accounts on the same device.

How do I get a Coupon Code? expand_more

You can purchase a code from our verified vendors on WhatsApp. Check the homepage for the vendor list.